Shipping policy

We aim to dispatch physical products within 3–5 business days. Shipping and delivery times may vary based on location, courier services, ans other factors beyond our control. PlayLabz is not liable for delays outside our control.

• We currently ship within New Zealand. 

• Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us at hello@playlabz.co.nz within 7 days of receiving the package.